Shipping policy

At Emalla Canada, we utilize a third-party platform for all our shipping services. Please note that estimated shipping times provided at checkout are approximate and may vary depending on the carrier and other factors.

Key Points:

  • Shipping Times: Shipping times may vary from the published estimates. We appreciate your understanding and patience.
  • Inks Shipping: During the winter months, we do not ship inks on Fridays to prevent the risk of freezing during transit.
  • Address Information: It is the customer’s responsibility to provide complete and accurate shipping details. Failure to do so may result in delays or undeliverable shipments.
  • Failed Delivery: If a shipment is returned due to incomplete or incorrect address information, additional shipping fees will be charged for reshipping.

Contact Us:
If you have any questions about your order or shipping, please contact our customer service team at emalla.canada@gmail.com

Updated: July 25, 2025